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Frequently Asked Questions

Why can’t products at Salvos Stores be cheaper?

All items sold through Salvos Stores generate funds for The Salvation Army’s community programs. These programs help over one million Australians every year.

To help the members of our community that are doing it tough we offer;

  • 50% off discounts
  • $2 discounted items
  • 20% discount on Thursdays, Fridays & Saturdays to anyone who presents a pensioner’s card, senior’s card, health care card or veterans card
  • 20% discount to students on Saturdays

Check in store for details and terms & conditions.

How are the proceeds of sales used?

Proceeds of sales help fund the further good work of The Salvation Army in your local area.

Can I get a job with Salvos Stores?

See Employment Opportunities.

Where is the nearest store to where I live?

Use our locations listing to find the store nearest you.

What’s the difference between Family Stores and Salvos Stores?

Essentially The Salvation Army is a church.  Family Stores are run by local churches to provide funding for programs in the local community.

Salvos Stores is the retail arm of The Salvation Army and provides assistance to The Salvation Army Community Service divisions in the form of free clothing and household goods to those less fortunate in the community. Proceeds of sales help fund the ongoing work of The Salvation Army.

How can I be notified of Salvos Stores events?

Sign up to receive information about Salvos Stores events, sales and store activities.

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The Salvation Army is committed to upholding the Australian Privacy Principles. Click here for more information

How can my information be used? What is The Salvation Army’s Privacy Policy?

The information you have given us will be used to inform you of future offers. We may also need to provide your details to data maintenance providers and our own call centres. We do not sell or rent our member list or any part of it to any other parties. We will happily give you access to your personal records.

View The Salvation Army Privacy Policy .